Due to building maintenance, Cooper Branch is closed until further notice. Cooper customers can pick up their holds at the Montross Branch

Interlibrary Loan FAQs

What if I can't find what I'm looking for in the Library Catalog?
If the CRRL doesn't own an item you want, you may be able to borrow it from another library system through an interlibrary loan.

What kinds of items can I get through an interlibrary loan?
Books, audio books, articles from journals and newspapers, films in DVD or VHS formats, music CDs and scores, dissertations, and microfilm. We have found that most lenders require that items be more than 6 months old.

How do I submit an interlibrary loan request?
Specify your request on the appropriate secure online form:
• Interlibrary loan item request (for books, audio books, films in DVD or VHS formats, music CDs and scores, and dissertations)
• Interlibrary loan microfilm request (for magazines, newspapers, and census film)
• Photocopy request (for pages to be copied from books, magazines and newspapers)
You can also stop by or call any library location.

How much will this cost me?
You will be asked to pay return postage on the item borrowed; the library pays postage to receive the item. Postage runs at $3.00, one way.  
The CRRL strives to borrow items from other libraries that do not charge additional fees. Most requested items are found from such libraries. However, if a free source is not available, you will be required to pay the lending library's charges. The CRRL will contact you for your approval before borrowing from a library that imposes a charge.  
The CRRL accepts cash or checks. We cannot accept credit or debit cards.
The CRRL does not charge customers for photocopies retrieved via interlibrary loan.

How will I find out when I can pick up my item?
The CRRL will notify you when your item is available to pick up, or if it is not available. Most items are received within three weeks, but response times from libraries vary. Sometimes the wait is up to six weeks.

Should you wish to purchase the title, rather than wait for the interlibrary loan, we can help you check online booksellers. Sometimes used copies are priced as low as a penny plus postage.

What else should I know?
• Due date is determined by the lending library.
• Some items are loaned with in-library use restrictions.
• You may submit up to 3 interlibrary loan requests per day.
• Interlibrary loan service is available only on accounts with balances less than $25.
• Customers are billed for replacement and library processing of damaged or lost items, at a rate determined by the lender. In the case of rare or valuable books, this can be quite expensive.

If you have questions or want to check on a request, call the interlibrary loan office at (540) 372-1144 ext. 7053 with your library card number and the item title. Click here to place an Interlibrary loan request.